Effective Date: September 1, 2025

Welcome to the website of Somerset House (“Somerset House,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the website of Somerset House (the “Site”), including any forms, chat features, communication tools, or other interactive services available through the Site. By accessing or using this Site, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use this Site.

Use of the Site

The Site is provided for general informational purposes regarding Somerset House, its services, amenities, programs, and community offerings. You agree to use the Site only for lawful purposes and in compliance with these Terms. You agree not to use the Site in violation of any applicable federal, state, or local law or regulation; attempt to gain unauthorized access to any portion of the Site or related systems; interfere with or disrupt the operation or security of the Site; transmit any harmful code, malware, or malicious technology; or use automated systems, bots, scraping tools, or similar technologies to access, monitor, or copy Site content without our prior written consent.

No Medical or Professional Advice

The content on this Site is provided for informational purposes only and does not constitute medical, healthcare, legal, or financial advice. Nothing on this Site creates a physician-patient, provider-patient, or other professional relationship. Any healthcare or residency decisions should be made in consultation with qualified professionals based on individual circumstances. Reliance on information provided on this Site is at your own risk.

No Guarantee of Availability, Accuracy, or Results

While we strive to keep information accurate and up to date, we do not guarantee that the Site content is complete, accurate, or current. Information regarding services, amenities, pricing, accommodations, and availability is subject to change without notice. Somerset House does not guarantee the availability of any specific unit, service, or program described on the Site. All residency decisions remain subject to applicable agreements, assessments, and availability at the time of inquiry.

Forms, Chat Features, and Communications

The Site may include contact forms, chat functionality, scheduling tools, or other communication features operated by third-party service providers. Submission of a form, message, or chat inquiry does not guarantee receipt, review, or response. We do not guarantee uninterrupted availability of these features or error-free transmission of messages. Technical issues, system outages, third-party network disruptions, or other factors beyond our control may delay or prevent delivery of communications. By submitting information through the Site, you represent that the information provided is accurate and that you have the authority to provide it. You agree not to submit false, misleading, or unlawful information. Communications submitted through the Site are not intended for emergency or urgent medical matters. In case of emergency, you should call 911 or contact appropriate emergency services.

Third-Party Service Providers

Certain Site features, including forms, chat tools, analytics, advertising technologies, or hosting services, may be provided or supported by third-party vendors. We do not control third-party systems and are not responsible for delays, delivery failures, data transmission errors, or other issues arising from third-party platforms or public communication networks. Your use of third-party services through our Site is subject to those providers’ terms and privacy policies.

Intellectual Property

All content on this Site, including text, graphics, logos, images, photographs, videos, design elements, and layout, is owned by Somerset House or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may view and print content for personal, non-commercial use only. You may not reproduce, distribute, modify, republish, transmit, display, or create derivative works from any Site content without prior written permission from Somerset House.

User Submissions and Feedback

If you provide feedback, suggestions, ideas, or other communications to us regarding the Site or our services, you agree that we may use such feedback without restriction or obligation to you. We are not required to maintain such submissions in confidence unless otherwise required by law.

Privacy

Your use of the Site is also governed by our Privacy Policy and, where applicable, our HIPAA Notice of Privacy Practices. These documents describe how we collect, use, and safeguard personal information and protected health information. By using the Site and submitting information through forms or chat features, you consent to the practices described in those policies.

Disclaimer of Warranties

The Site and all content and features are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Somerset House disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and warranties arising from course of dealing or usage of trade. We do not warrant that the Site will be uninterrupted, secure, error-free, or free from viruses or other harmful components, or that defects will be corrected.

Limitation of Liability

To the maximum extent permitted by law, Somerset House and its affiliates, officers, directors, employees, agents, and contractors shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of, or inability to use, the Site or its features, including forms and chat tools, even if we have been advised of the possibility of such damages. Your sole remedy for dissatisfaction with the Site is to discontinue use of the Site.

Indemnification

You agree to indemnify, defend, and hold harmless Somerset House, its affiliates, officers, directors, employees, agents, and contractors from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your violation of these Terms, misuse of the Site, or infringement of any third-party rights.

Force Majeure

Somerset House shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including acts of nature, fire, flood, power outages, internet disruptions, governmental actions, labor disputes, or other unforeseen events.

Governing Law and Venue

These Terms are governed by the laws of the State of Oregon, without regard to its conflict of law principles. Any legal action arising out of or relating to these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in Oregon, and you consent to the jurisdiction and venue of those courts.

Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Changes to These Terms

We may update or modify these Terms at any time. Changes will be posted on this page with a revised effective date. Your continued use of the Site after any changes are posted constitutes your acceptance of the revised Terms.

Contact Information

If you have questions regarding these Terms and Conditions, please contact Somerset House through the contact information provided on the website.